NTC26 Glad Workshop CEU Registration
NTC 2026
Important Distinctions of “shall” “must” or “may” in Governing Documents.
Presenter: Kirby Glad
Understanding the precise meaning of these terms and knowing when to appropriately apply them can save an organization significant conflict and even litigation. This workshop explores the meaning and proper use of these terms and reviews case studies demonstrating how they apply to writing and interpreting bylaws.
Learning Objectives:
• Understand various cases involving interpretation of the word “shall” in bylaws.
• Identify trends in government guidance regarding use of the word “shall.”
• Explain alternatives to using the word “shall.”