NTC26-Hill

WORKSHOP EVALUATION

The Case Part 4: Making Your Practice a Strategic Partnership

Presenter: Ramona Hill

In today’s complex governance environment, the effectiveness of a professional parliamentarian extends beyond providing technical guidance. Successful practitioners recognize opportunities to build strategic partnerships with their clients by understanding their needs, delivering excellent service, and consistently adding value to each engagement.

Learning Objectives:

• Recognize opportunities for client partnerships.
• Identify important components of excellent service.
• Develop strategies for adding value to each engagement.